PRIVACY POLICY

LAST UPDATED: 1 AUGUST 2020

This policy covers how we use your personal information. Here at Atolla Lighting we take your privacy seriously and will take all measures to protect your personal information.

 

What information we collect

 

We receive, collect and store any information you enter on our website or provide us in any other way.

 

When you conduct a transaction with us, as part of the process we collect the personal information you give us that is related to your order. This includes personally identifiable information (including name, company details, email address, billing and shipping address, contact numbers, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

Cookies and Browser Information

 

Cookies are small files that reside on your computer and allow us to recognize you on your next visit.

 

We collect the Internet protocol (IP) address used to connect your computer to the Internet and connection information. We may also use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page, and to recognise you on your next visit.

 

Why we collect your information

 

Your personal information will be used for the following purposes:

 

  1. Fulfilment of your order

  2. To provide ongoing customer assistance and technical support

  3. To provide our customers or visitors with personalised service-related notices and promotional messages

  4. To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we may use to provide and improve our services

  5. To comply with any applicable laws and regulations

 

How your information may be used

 

Our company website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to advertise our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

We may contact you to notify you regarding your account or order, to troubleshoot problems with your order, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

Security and storage

 

Only your order data, billing, shipping, and order contents data are stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted to a web server.

If you don’t want us to process your data anymore, or if you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at sales@atollalighting.com.au.

 

Privacy Policy updates

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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